Privacy Policy
Effective Date: 12/31/2025
Wellness Physical Therapy (“Wellness Physical Therapy,” “we,” “us,” or “our”) operates the website at wellnessptpros.com (the “Site”). Wellness Physical Therapy is a data controller of your personal data, meaning we determine how and why your personal data is processed.
We have adopted this Privacy Policy to explain what information we collect, how we use it, who we share it with, and the choices you have regarding your information. Please read this Privacy Policy before using our Site or submitting information through any web form.
1) What Personal Information We Collect
We collect personal information in the following ways:
A. Information you provide directly
Depending on how you interact with us, you may provide:
Name (first and last)
Email address
Phone number (including mobile number, if provided)
Mailing address
Appointment request details and communications you submit through forms
Any other information you choose to provide through the Site or communications with us
B. Automatically collected information (Device Information)
When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:
Web browser type
IP address
Time zone
Cookie identifiers and similar tracking technologies
Pages viewed and how you interact with the Site
Referring websites or search terms
We refer to this automatically collected data as “Device Information.”
C. Cookies and similar technologies
We may use cookies and similar technologies to operate the Site, analyze traffic, and improve your experience. You can control cookies through your browser settings.
2) How We Use Personal Information
We use personal information for the following purposes:
To provide services and respond to requests: including scheduling, confirming, and managing appointments, responding to inquiries, and communicating with you.
To operate and improve the Site: including maintaining security, diagnosing issues, analytics, and improving functionality and content.
To communicate with you: including administrative messages, customer service responses, and information you request.
To comply with legal obligations: including responding to lawful requests and protecting rights, safety, and security.
Text Message Communications (SMS):
If you provide your phone number and consent to receive text messages, we may send you communications such as appointment reminders, scheduling updates, account notifications, and other service-related messages.
SMS Terms & Conditions:
By providing your mobile number and opting in, you agree to receive text messages from Wellness Physical Therapy.
Types of messages: appointment reminders, scheduling updates, account notifications, and other service-related messages.
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, contact us at info@wellnessptpros.com
3) Who We Share Personal Information With
We may share personal information only as needed and for legitimate business purposes, including:
Service providers and vendors that help us operate our business and Site (e.g., website hosting, analytics, communications tools, and scheduling/operational support). These providers are permitted to use personal information only to perform services on our behalf and must protect it.
Legal and compliance disclosures if required or permitted by law (e.g., subpoenas, court orders, or governmental requests), or when we believe disclosure is necessary to protect our rights, investigate fraud, or protect safety.
SMS Consent Not Shared:
SMS consent is not shared with third parties or affiliates. We do not sell or share your SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.
4) Your Choices and Rights
General choices
You may choose not to provide personal information; however, some Site features or services may not function without it.
European residents
If you are a European resident, you have rights related to your personal data, including:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision-making and profiling
To exercise these rights, contact us using the information below.
International transfers
If applicable, personal information may be transferred outside of Europe, including to Canada and the United States, for processing and storage.
5) Links to Other Websites
Our Site may contain links to third-party websites not owned or controlled by us. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.
6) Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7) Legal Disclosure
We may disclose information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
8) Contact Information
If you would like to contact us to understand more about this Privacy Policy or wish to contact us concerning any matter relating to your personal information, please email: info@wellnessptpros.com